Step-by-step guides to get the most out of Tutrx.
How to Book a Session with an Instructor
Find the right instructor and reserve your spot in a 1-on-1 or classroom session in just a few steps.
6 steps
How to Join a Live Session
Connect to your video session quickly and reliably from your My Learning dashboard.
6 steps
How to Report a Session Issue or Request a Refund
If a session didn't go as expected, you can submit a report and our team will review your case.
6 steps
How to Access Course Presentations
View PowerPoint presentations your instructor has uploaded and attached to a course you're enrolled in.
6 steps
How to Cancel a Booking
Cancel an upcoming session directly from your learning dashboard and receive a refund.
5 steps
How to Complete a Quiz
Take quizzes attached to your enrolled courses and see your results instantly.
6 steps
How to Complete a Lab
Follow step-by-step lab instructions in your own environment and track your progress.
6 steps
How Group / Classroom Sessions Work
Understand how live classroom sessions with multiple students are structured and how to participate.
6 steps
How to Book a Resume, Interview, or On-Job Support Service
Engage an instructor for ongoing work — hourly or fixed price — and track each milestone or weekly timesheet from My Learning.
6 steps
How Fixed-Price Milestone Engagements Work
End-to-end walkthrough of a multi-milestone contract — funding, delivery, approval, and payout — so you know what to expect at each stage.
6 steps
How Hourly Weekly Engagements Work
Understand the weekly timesheet cycle — logged hours, approval window, automatic charge — for hourly resume, interview, or on-job-support contracts.
6 steps
How to Fund Escrow for a Milestone
Step-by-step walkthrough of funding a fixed-price milestone in Stripe escrow, including the saved-card flow.
5 steps
How to Book a Consultation
Schedule a short 1-on-1 video call with an instructor — free or paid — before committing to a longer engagement.
6 steps
How to Cancel a Service Engagement
What happens to the money when you cancel — refund rules per engagement state, milestone state, and timesheet state.
6 steps
How to Leave a Review for a Service Engagement
Rate the service and the instructor separately, add a comment, and optionally send private feedback that only the instructor sees.
6 steps
How to Access and Work on Projects
Find course projects, understand the requirements, and submit your work for instructor review.
6 steps