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    How to Leave a Review for a Service Engagement

    Rate the service and the instructor separately, add a comment, and optionally send private feedback that only the instructor sees.

    Step-by-step guide

    1. 1

      Wait for the engagement to finish

      Reviews unlock once an engagement is fully Paid or Completed. You'll get an email titled 'Session Complete — Please Leave a Review' linking directly to your engagement dashboard.

    2. 2

      Open the review dialog

      On the engagement card (active or past), click 'Leave a Review'. The dialog opens with the service title and instructor name prefilled so you know exactly what you're reviewing.

    3. 3

      Rate the service

      Pick 1–5 stars for the service itself (the deliverable quality, scope, value). Add a comment explaining what worked or what could have been better — this comment is public and helps future students.

    4. 4

      Rate the instructor

      Separately rate the instructor (teaching style, communication, expertise) and add a public comment about working with them.

    5. 5

      Send private feedback (optional)

      Use the Private Feedback section to share something only the instructor will see. Useful for direct suggestions that don't belong on a public review.

    6. 6

      Where it appears

      Your public review appears on the service detail page and the instructor's profile. The instructor can reply once publicly. You'll see 'You reviewed this service' on the engagement card going forward.