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    How to Book a Consultation

    Schedule a short 1-on-1 video call with an instructor — free or paid — before committing to a longer engagement.

    Step-by-step guide

    1. 1

      Open a service detail page

      Navigate to Resume Help, Interview Help, or On Job Support and pick an instructor. If they offer consultations, you'll see a 'Book Consultation' card on the right showing duration (e.g. 30min video call) and price (or 'Free').

    2. 2

      Pick a date and time

      Click Book Consultation. A scheduling dialog opens with the instructor's available days and time slots based on their weekly schedule. Pick a slot that works in your timezone — the timezone is shown next to each slot.

    3. 3

      Pay (for paid consultations)

      Paid consultations are pre-paid via Stripe in the booking dialog. Your saved card is pre-selected if you have one. Free consultations skip this step and confirm immediately.

    4. 4

      Find it in My Learning

      Confirmed consultations appear under My Learning → Dashboard in the Consultations section. They also show on the Course Schedule calendar. The instructor gets an email with the booking details.

    5. 5

      Join the call

      When it's time, open the consultation card and click 'Start Call'. The Zoom Video SDK room opens in a new tab — grant camera and microphone permissions and you're connected to the instructor.

    6. 6

      Confirm afterwards

      When the instructor ends the call, the consultation moves to 'Pending Confirmation'. Click 'Session Was Good' within 24 hours to release the instructor's payout and unlock the review prompt. If something went wrong, click 'Report an Issue' instead.