Omar Farouk

ServiceNow Now Assist & AI Consultant

Cairo, Egypt

Egypt·

Joined May 2026

Now Assist / AI consultant enabling generative AI on ServiceNow — case summarization, AI Search, and Predictive Intelligence that actually deflect work.

Technical Skills

ServiceNow

Now AssistGenerative AIAI SearchPredictive IntelligenceVirtual AgentPrompt Design

Platform Expertise

ServiceNow

Now AssistVirtual AgentAI SearchPredictive IntelligenceFlow Designer

Industries

FinanceTelecom

Education

B.S. Computer Science

University

2008 – 2012

Certifications

ServiceNow Certified System Administrator (CSA)

Issuer: ServiceNow

Year: 2019

ServiceNow CIS — Now Assist Consultant