Disha Agarwal

    Disha Agarwal

    ServiceNow Developer

    Delhi, India
    India·
    Joined June 2026

    I'm a ServiceNow Developer with strong hands-on experience implementing various modules and building custom applications. CSA, CAD, CIS-Data Foundation, and CIS-Discovery certified with many micro-certificates as well. I've been involved in complete ServiceNow project lifecycles, from initial requirements through to successful delivery. I have worked closely with international clients across different regions and time zones.

    Technical Skills

    Skills

    JavaScriptHTMLCSSAngularRESTful APIsJSONXMLJava

    Platform Expertise

    ServiceNow
    ITSMHRSDCMDB
    JavaScript
    HRIS
    SQL
    Scripting
    HTML
    CSS
    Angular
    Flow
    Client Script
    Business Rule

    Industries

    ITHealthcareFinTechPublic Sector

    Education

    Computer Science and Engineering

    AKTU

    2022

    DSA, Algorithms, Database Management, Scripting, Networking, OOPs

    Certifications

    CSA

    Issuer: ServiceNow

    Year: 2024

    CAD

    Issuer: ServiceNow

    Year: 2024

    Experience

    ServiceNow Developer

    MNC

    Aug 2022 – Present

    JavaScript Scripting Client Scripts and UI Policies UI Actions Business Rules Script Includes and GlideAjax Service Catalogs and Record Producers SLAs Access Control List (ACLs) Import Sets and Data Import Notifications and mail scripts Dashboard and Reporting Portal Development and Customizations (Widgets, Pages) Incident, Problem, Knowledge, and Change Management HRSD (HR Cases, Tasks, and lifecycle events) REST APIs (Outbound & Inbound) Chat Bot / Virtual Agent App Engine Studio Teams, Slack, JIRA Integration